A. Course fee refunds are not normally granted. If any student is unable to attend the course for which they have registered and paid Fit Singapore will allow a transfer of fees to another course date or the $ value can be kept as credit on their account for 12months (provided notice of more than 15 days is given). Any changes in student attendance made within 15 days of the course start date will incur a $50 Administration Fee.
A. Candidates wishing to postpone their studies to a later intake of a course or change to a different course must make this request more than 15 days prior to the course start date and are not entitled to a refund. Fees paid will be applied to the following or new course in full and the candidate must pay any difference if the alternative course is more expensive. Any substitute or later course must be taken with 12 months or payment will be forfeited.
A. Training may be cancelled if a minimum number of participants are not reached or any unforeseen circumstances occur and cause Fit Singapore or the educator to cancel the course. Any cancelation will be made within one month prior to training, with the exception of any last-minute cancelations that may occur due to circumstances outside of our control. All participants will receive a full refund or immediate transfer to a future/alternative training.
A. All our spaces are limited, therefore, to secure your spot please kindly complete the online enrolment form(s) where you can select to pay either online with Credit Card or choose from our offline payment options. For offline payments we accept cash, cheque or bank transfer. Below are the details if you prefer to use bank transfer.
Bank : OCBC
Account name : Fitness Innovations Singapore Pte Ltd
Account no : 508 7827 78001
Kindly email your proof of payment to firstname.lastname@example.org by stating the name of the registered participant and your registration will be confirmed by us in writing or by call. For cash or cheque payment, please visit our FIT Singapore office located at Revenue House #05-02.
A. Our address is – FIT SINGAPORE A.K.A TMP FITNESS
55 Newton Road,
Nearest MRT: Novena
Direction from MRT:
A. There is a car park in the basement of Revenue House that is open Monday to Sunday. All the information can be found online https://www.iras.gov.
Our carpark is open from 6.00 a.m. – 11.00 p.m. Electronic Parking System (EPS) is used.
*There is a 15-minute grace period.
Mondays to Fridays
6.00 a.m.- 6.00 p.m. – $0.45 per 15 minutes
After 6.00 p.m. – $2.20 per entry
6.00 a.m.- 1.30 p.m. – $0.45 per 15 minutes
After 1.30 p.m. – $1.60 per entry
Sundays & Public Holidays
Flat rate of $1.60 per entry
A. Yes, the Club House is well equipped with changing facilities and showers that are available for all the Fit Singapore students use, on the day(s) of your course.
A. For lunch you will get approximately 1 hour but timing and duration are determined by each individual educator. We are located next to 4 malls with plenty of dining options: Cedele, Soup Spoon, Salad Stop, Toastbox and a number of local eateries
A.UTAP is a training benefit for NTUC members to defray their cost of training. This benefit is to encourage more NTUC members to go for skills upgrading.For those courses approved by e2i, students can enjoy up to 50% rebate (up to $250)! T&C’s apply, read more here !
A. Fit Singapore welcomes students who are coming from abroad. Please be aware that you must check with your appropriate immigration office to advise on any visa that may be required to visit Singapore. Our team here at Fit Singapore are not qualified to offer any advice on these matters. In line with our course cancelation policy, we recommended students traveling from abroad avoid booking their flights or ensure flexible fares for travel, in case of the unfortunate occurrence of a course being cancelled or re-scheduled.
A. Singapore is a very small city and is accessible on foot, public transport such as bus and MRT and taxis are also extremely well priced. We recommend you stay close to the venue located close to Novena MRT but if you choose to stay stay in an alternative area we are still very easy to get to. We recommend you use hotel search site such as Hotels.com, Agoda and Expedia. If you prefer a more “homey” feel then you can also check out Air BnB.
A. CEC stands for Continuing Education Credit. A CEC is a unit of credit equal to a set number of hours’ participation in an accredited program designed for professionals with certificates or licenses to practice in the fitness profession. Each CEC value will vary depending on the accrediting body you are under.
A. Your certificate will be printed with the exact name as stated on your application form at time of enrolment. If any students request to alter the name, re-print or get duplicate copies there will be an Administration Fee of $20 per soft copy and $30 per hard copy. Please note there will be processing time of up to 30 days, particularly when it is from a third-party training provider. For any Certification Courses such as ACE Certified Personal Trainer, ACE Health Coach and NSCA’s Certified Strength & Conditioning Specialist you will be required to contact the appropriate certification body directly and Admin Fees may vary.
Please note we can only ensure the record of certificates for a 1 year period. Anything over cannot be guaranteed and it is extremely unlikely for requests over a 24 month period.
A. Our Fit team is available from 9am to 6pm local time. Outside of these hours please contact us via email or online enquiry, but appreciate we may only be able to respond during office hours. Calls outside of Singapore please use WhatsApp Only inside our local office hours.
A. Yes, we welcome our students to use the gym here at Fit Singapore during the course days only. Please ensure you check in at the gym counter and advise that staff your name and the course you are attending so they can provide you with a guest pass.